Customers are our #1 Priority each and every day!

UST is dedicated to providing the highest degree of customer service excellence possible. Whether a fortune 500 company, government facility or OEM partner, UST's professional, efficient and customer-focused business practices guarantee your satisfaction.

	Personal UST Representative -
	We assign a UST representative to assist you with all your needs.

	Flat Rate Repair -
	UST gives you one price to repair an item. This eliminates up-charges and gives        you the confidence of knowing the repair price on an item before sending it in.

	No RMA Numbers-
	RMA numbers are never required by UST. Just ship your item        to us and we'll take care of the rest.

	Web Enabled Interface for Tracking -
	UST customers get complete status on their orders including UPS tracking information right from the UST website.

	No-Charge Evaluations -
	UST does not charge for product evaluations allowing you to send        us items for evaluation and pricing, with no obligation.

	No Bench Fees For Unrepairable Items-
	Our policy is clear, customers will not get charged for items, in the        rare instances, when we can not repair the item.

	E-mail Shipping Alerts-
	If you desire, UST can provide you instant notification to your        company when items are being returned.

	Automatic Warranty Tracking-
	With our unique bar coding system, UST track's its own warranty        work. Just ship the item back and we take care of the rest.

	Drop Shipments-
	UST will be happy to drop ship your item(s) anywhere in the world,        saving you time and transportation costs.

	Bar Coding-
	All your items are bar-coded upon receipt to ensure the most accurate       and reliable handling possible. This also allows us to expedite warranty claims.