US Technologies - Providing the Highest Quality Testing/Engineering/Repair Services for Electronic Subassemblies/Circuit Boards
About Us Products Industry Focus Contact Us Customer Care  Customer Sign-in Inventory for Sale
Home
  > Home > About Us > Corporate Overview
 

Customer Benefits

 

Customers are our #1 Priority each and every day!

UST is dedicated to providing the highest degree of customer service excellence possible. Whether a fortune 500 company, government facility or OEM partner, UST's professional, efficient and customer-focused business practices guarantee your satisfaction.
Professional, customer-focused, efficient, business practices guarantee your satisfaction.

Personal UST Representative -
       We assign a UST representative to assist you with all your needs.
 
Flat Rate Repair -
       UST gives you one price to repair an item. This eliminates up-charges and gives
       you the confidence of knowing the repair price on an item before sending it in.
 
No RMA Numbers-
       RMA numbers are never required by UST. Just ship your item
       to us and we'll take care of the rest.
 
Web Enabled Interface for Tracking -
       UST customers get complete status on their orders including UPS tracking information right from the UST website.
 
No-Charge Evaluations -
       UST does not charge for product evaluations allowing you to send
       us items for evaluation and pricing, with no obligation.
 
No Bench Fees For Unrepairable Items-
       Our policy is clear, customers will not get charged for items, in the
       rare instances, when we can not repair the item.
 
E-mail Shipping Alerts-
       If you desire, UST can provide you instant notification to your
       company when items are being returned.
 
Automatic Warranty Tracking-
       With our unique bar coding system, UST track's its own warranty
       work. Just ship the item back and we take care of the rest.
 
Drop Shipments-
       UST will be happy to drop ship your item(s) anywhere in the world,
       saving you time and transportation costs.
 
Bar Coding-
       All your items are bar-coded upon receipt to ensure the most accurate
      and reliable handling possible. This also allows us to expedite warranty claims.


 
© 2004-2017 US Technologies | 1701 Pollitt Drive | Fair Lawn, New Jersey 07410
TEL: (800) 234-0862 -or- (201) 475-8700  /  FAX: (201) 475-8710
info@ustechnologies.com